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Owned and operated by TF Tech Systems, our support team is ready to assist with any question about your order or products.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days after purchase. Once shipped, delivery within the Continental U.S. typically takes 5 to 8 business days. Alaska and Hawaii are excluded from our standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Simply contact our support team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right smart vacuum for my home?
Consider your floor types, home layout, and whether you need features like scheduled cleaning or app control. Our product pages include detailed specs and use-case guidance to help you find the best fit for your space.
Are your battery backup units compatible with common household devices?
Our battery backups are designed to support a range of everyday electronics. Check each product listing for output specs, capacity details, and compatible device types to make sure it fits your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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30-Day Returns
Not the right fit for your home? Our return policy gives you 30 days to decide, backed by a straightforward process.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
